Herbarium FAQ
How do I contact the Herbal Academy?
You can get in touch with us via our contact form on our main website. Note that we cannot address your personal health concerns.
How long is my membership good for?
Your membership will last one year from the date of purchase with an annual membership, or three months from the date of purchase with a quarterly membership.
Why do you charge a membership fee?
Membership fees go towards site development and design, hosting, continuous maintenance and upkeep, as well as providing compensation to guest contributors, video production costs, equipment and overhead costs, and other expenses associated with creating content and producing this website. We provide free articles about herbs on our main website’s blog, https://theherbalacademy.com/blog.
Can I cancel my Herbarium membership?
Yes, you can cancel at any time. If you prefer, you can also switch to a quarterly plan for more flexibility. Your access will continue until the end of your current subscription period, and there are no refunds after joining. The Herbarium offers ongoing access to a wealth of herbal resources, including articles, videos, media, intensives, podcasts, and plant monographs, with new content added each and every month—everything you need to deepen your herbal knowledge! Learn about switching your plan here. To cancel your plan, visit this page.
We’re sad to see you go.
What if I can’t remember my username?
Your username is the email address you used to sign up for your membership.
If I update my email address, will that also change my user name?
No. Your username will remain the same: the email address you used to sign up for The Herbarium.
Can I share my log in information with friends/family?
Unfortunately, sharing an account will result in account cancellation.
Where can I get more information about your online courses?
Visit this page for information about our courses and course paths.
Can I copy photos from your website?
Most of the photos you’ll come across here are licensed for use only on this site. Republishing such photos without permission would be considered a copyright violation.
Can I republish content from The Herbarium?
Monographs and articles in The Herbarium are for personal study use only. Readers may reference the monographs and articles in your own writing or on your websites but due to HA’s copyright policies, cannot be re-published or duplicated for personal or commercial use.
How often will you upload new content?
New content will be uploaded each week!
How can I change my profile picture?
To upload a profile photo, you may click this link to register for a global avatar using the same email address used in your account. This image will automatically appear beside your forum posts and comments on the Herbal Academy site.
If you already have a gravatar associated with a different email address that you’d like to use, you may update your email associated with your membership. Please note that this will NOT change your log in username.
Switch Policy
We understand that your subscription needs may change over time. If you decide to switch from an annual subscription to a quarterly subscription, or vice versa, we are happy to accommodate this change. Here’s how the process works:
Switching from Annual to Quarterly
Prorated Discount: When you switch from an annual subscription to a quarterly subscription, your new billing cycle will begin the date of your subscription change. If you have any time left on your annual subscription, you will receive a one-time prorated discount on your first quarterly payment. Discounts may not exceed the cost of one quarter ($24.99). **Note, we suggest waiting until there are 3 months or less left on your annual subscription to ensure the full prorated balance will rollover to your quarterly payment.
Example: If you have 1 month remaining on your annual subscription and switch to a quarterly plan, you will receive a prorated discount of $6.58 on your first quarterly payment.
New Billing Cycle: Your subscription will switch to the quarterly plan, billed every 3 months from the date of your new subscription order.
Timing of Switch: You can request to switch from the annual to quarterly subscription at any time. The prorated discount will be applied to your first quarterly payment. If you switch your subscription on the last day of your subscription, no discount will apply.
No Refunds on Remaining Annual Payments: No refunds will be issued for the unused portion of your annual subscription. For this reason, we suggest not changing subscriptions until you have 3 months or less left in your annual billing cycle to ensure a complete prorated discount is applied. The prorated discount can only be applied to your first quarterly payment.
Would you like to change your subscription to a quarterly plan? Change to a quarterly plan here.
Switching from Quarterly to Annual
Prorated Discount: When switching from a quarterly plan to an annual plan, any remaining balance from your quarterly subscription will apply to the annual subscription.
Example: If you have 1 month remaining on your quarterly subscription and switch to an annual plan, you will receive a prorated discount of $8.33 on your annual payment.
New Billing Cycle: After the switch, your subscription will move to the annual billing cycle. The first payment for the annual plan will be due at the time of the switch, and subsequent payments will occur annually.
Timing of Switch: You can initiate the switch from quarterly to annual at any time. Your next billing cycle will reflect the new annual rate.
No Refunds on Previous Quarterly Payments: No refunds will be given for any prior quarterly payments already made.
Would you like to change your subscription to an annual plan and save 20% on your subscription? Change to an annual plan here.